General Terms & Conditions


General Terms & Conditions for services that are offered online and in-person. This include event tickets, online and in-person ThetaHealing seminars, online and in-person retreats, online and in-person coaching.

 

1. Validity and conclusion of contract

 

1.1 These General Terms & Conditions apply to service contracts between the Organiser

Surya Healing Events

Alisa Munteanu & Ari R. E. Lurtz

Tremis 5

28054 Madrid, Spain

with private Customers concluded via the website of the Organiser: www.suryahealing.events.

1.2 The ordering of the service takes place through the binding registration of the Customer for the event/seminar and is considered as an offer to conclude the service contract. The order of the service is confirmed by the Organizer by sending the invoice. The service contract is concluded as soon as the Customer receives the invoice.

1.3 The customer assures with his agreement to the General Terms & Conditions that he is of legal age and has full legal capacity.

 

2. Prices

 

2.1 Prices are quoted in Euro.

2.2 The Organiser reserves the right to change the prices on the website at any time. The prices published on the website on the order date shall apply to the conclusion of the contract with the Customer.

 

3. Payment

 

3.1 Payment shall be made by bank transfer. The invoice will be sent by e-mail after ordering the service. Payment must be made within 10 days of the invoice being sent. In case of late payment, the Organiser will send a maximum of three reminders. A fee of 50 Euro will be charged for the third reminder. If the Customer does not pay then, debt enforcement measures will be initiated. In addition, interest of 5% on arrears will be charged in case of late payment. Claims for damages remain reserved.

3.2 In the case of short-term orders, the amount must be credited to the Organizer's account at the latest at the beginning of the event/seminar.

3.3 In the case of a payment plan, the payments must be credited to the Organizer's account on the dates indicated by the Organizer to the Customer, these dates being mentioned in the payment plan proposal, accepted by the Customer. In case of late payment, the Organiser will send a maximum of three reminders. A fee of 50 Euro will be charged for the third reminder. If the Customer does not pay then, debt enforcement measures will be initiated. In addition, interest of 5% on arrears will be charged in case of late payment. Claims for damages remain reserved.

3.4 If no receipt of payment can be established, the Customer may only participate in the event/seminar if he presents a transfer receipt or pays the invoice in cash before the start of the event/seminar.

3.5 If the Customer fails to attend the event/seminar without canceling the contract in written form by email, payment must still be made. In case of late payment, the Organizer will send a maximum of three reminders. A fee of 50 Euro will be charged for the third reminder. If the Customer then fails to pay, debt enforcement measures will be initiated. In addition, interest of 5% on arrears will be charged in case of late payment. Claims for damages remain reserved.

 

4. Right of withdrawal

 

4.1 The Customers can revoke the service contract up to 3 months before the start of the event/seminar without giving reasons and without penalty. The period for exercising this right begins on the day on which the invoice is sent by the Organizer. Payments already made will be refunded by the Organizer free of charge.

4.2 If a Customer withdraws from the purchase within 3 months prior to the start date of the event/seminar, a cancellation fee of 100 Euros will be charged. The period for exercising this right begins on the day on which the invoice is sent by the Organiser. In case of late payment, the Organizer will send a maximum of three reminders. A fee of 50 Euro will be charged for the third reminder. If the Customer then fails to pay, debt enforcement measures will be initiated. In addition, interest of 5% on arrears will be charged in case of late payment. Claims for damages remain reserved.

4.3 After the event or seminar has started, the Customer has no claim to repayment of the payments made. These will not be refunded.

 

5. Liability for events/seminars

 

5.1 If the event/seminar has to be cancelled, payments already made will be refunded to the Customer by the Organizer free of charge.

5.2 If the event/seminar has to be cancelled due to force majeure, the Customer has no claim to repayment of the payments made. These will not be refunded.

 

6. Liability for the online connections

 

6.1 The Organiser undertakes to ensure security in systems, programmes, etc., which it owns and over which it has influence in accordance with the latest technical standards and to comply with the rules of data protection.

6.2 The Customer shall ensure the security of systems, programs and data within his sphere of influence. The Customer should keep passwords and user names secret from third parties in his own interest.

6.3 The Organiser shall not be liable for defects and malfunctions for which it is not responsible, in particular not for safety defects and operational failures of third-party companies with which it cooperates or on which it is dependent.

6.4 Furthermore, the Organiser shall not be liable for force majeure, improper action and disregard of risks on the part of the Customer or third parties, excessive strain, unsuitable operating resources of the Customer or third parties, extreme environmental influences, interventions by the Customer or disturbances by third parties (viruses, worms, etc.) which occur despite the necessary current safety precautions.

 

7. Application of law and place of jurisdiction

 

7.1 Spanish law applies to these General Terms & Conditions.

7.2 The competent courts will be according to the European Community and Spanish regulations of obligatory compliance.