General Terms & Conditions


General Terms & Conditions for services that are offered online and in-person. This includes event tickets, online and in-person ThetaHealing seminars, online and in-person retreats, online and in-person private sessions.

 

1. Validity and conclusion of the contract

 

1.1 These General Terms & Conditions apply to service contracts between the Organiser

Surya Healing Events

Alisa Munteanu & Ari R. E. Lurtz

Tremis 5

28054 Madrid, Spain

with private Customers concluded via the website of the Organiser: www.suryahealing.events.

1.2 The ordering of the service takes place through the binding registration of the Customer for the event/seminar/retreat/private session and is considered as an offer to conclude the service contract. The order of the service is confirmed by the Organizer by sending the invoice. The service contract is concluded as soon as the Customer receives the invoice.

1.3 The Customer assures with his agreement to the General Terms & Conditions that he is of legal age and has full legal capacity and that the information is complete and correct.

1.4 The Organizer reserves the right to alter or modify the General Terms & Conditions of this contract at any time. The General Terms & Conditions published on the website on the order date shall apply to the conclusion of the contract with the Customer.

1.5 The Organizer reserves the right to revoke this contract/agreement at any time in his sole judgment that the Organizer believes the Customer is not in compliance with the terms of this agreement or is conducting in any way that causes disparagement or tarnishment or dilution to the Organisers business. The Customer will not be refunded any amounts paid for any events/seminars/retreats/private sessions fees if the agreement is terminated at any time.

 

2. Prices

 

2.1 Prices are quoted in Euro.

2.2 The Organiser reserves the right to change the prices on the website at any time. The prices published on the website on the order date shall apply to the conclusion of the contract with the Customer.

 

3. Payment

 

3.1 Payment shall be made by bank transfer. The invoice will be sent by e-mail after ordering the service. Payment must be made within 14 days of the invoice being sent. In case of late payment, the Organiser will send a maximum of three reminders. A fee of 50 Euros will be charged for the third reminder. If the Customer does not pay then, debt enforcement measures will be initiated. In addition, an interest of 5% on arrears will be charged in case of late payment. Claims for damages remain reserved.

3.2 In the case of short-term orders, the amount must be credited to the Organizer's account at the latest at the beginning of the event/seminar/retreat/private session.

3.3 If no receipt of payment can be established, the Customer may only participate in the event/seminar/retreat/private session if he presents a transfer receipt or pays the invoice in cash before the start of the event/seminar/retreat/private session.

3.4 If the Customer fails to attend the event/seminar/retreat/private session without canceling the contract in written form by email, payment must still be made. In case of late payment, the Organizer will send a maximum of three reminders. A fee of 50 Euros will be charged for the third reminder. If the Customer then fails to pay, debt enforcement measures will be initiated. In addition, an interest of 5% on arrears will be charged in case of late payment. Claims for damages remain reserved.

 

4. Right of withdrawal

 

4.1 Customers can revoke the service contract up to 3 months before the start of the event/seminar/retreat/private session without giving reasons and without penalty. The period for exercising this right begins on the day on which the invoice is sent by the Organizer. Payments already made will be refunded by the Organizer free of charge.

4.2 If a Customer withdraws from the purchase within 3 months prior to the start date of the event/seminar/retreat/private session, a cancellation fee of 100 Euros will be charged for events/seminars/retreats and a cancellation fee of 50 Euros will be charged for private sessions. The period for exercising this right begins on the day on which the invoice is sent by the Organiser. In case of late payment, the Organizer will send a maximum of three reminders. A fee of 50 Euros will be charged for the third reminder. If the Customer then fails to pay, debt enforcement measures will be initiated. In addition, an interest of 5% on arrears will be charged in case of late payment. Claims for damages remain reserved.

4.3 No credit or refund is available if the Customer does not show up; or if the Customer leaves an event/seminar/retreat/private session early for any reason. No refund will be available if the Customer attends an event/seminar/retreat/private session and is dissatisfied with its presentation or content.

 

5. Liability for events/seminars/retreats/private sessions

 

5.1 If the event/seminar/retreat/private session has to be canceled, payments already made will be refunded to the Customer by the Organizer free of charge.

5.2 If the event/seminar/retreat/private session has to be canceled due to force majeure, the Customer has no claim to repayment of the payments made. These will not be refunded.

 

6. Liability for the online connections

 

6.1 The Organiser undertakes to ensure security in systems, programes, etc., which it owns and over which it has influence in accordance with the latest technical standards and to comply with the rules of data protection.

6.2 The Customer shall ensure the security of systems, programs, and data within his sphere of influence. The Customer should keep passwords and user names secret from third parties in his own interest.

6.3 The Organiser shall not be liable for defects and malfunctions for which it is not responsible, in particular not for safety defects and operational failures of third-party companies with which it cooperates or on which it is dependent.

6.4 Furthermore, the Organiser shall not be liable for force majeure, improper action and disregard of risks on the part of the Customer or third parties, excessive strain, unsuitable operating resources of the Customer or third parties, extreme environmental influences, interventions by the Customer or disturbances by third parties (viruses, worms, etc.) which occur despite the necessary current safety precautions.

 

7. Application of law and place of jurisdiction

 

7.1 Spanish law applies to these General Terms & Conditions.

7.2 The competent courts will be according to the European Community and Spanish regulations of obligatory compliance.